Zenote Sanctuary (Adults Only) Hotel - Tulum

$$$$||View on mapTulum, MexicoCarr Tulum-Cancun Km 239 Par 911 Y 1150 Cenote Casa Tortuga, Tulum, Mexico, 77774|
5.0
Needs improvement
|75 photos
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Rooms and Guests2 Guests, 1 room
Zenote Sanctuary (Adults Only) Hotel - Tulum
Carr Tulum-Cancun Km 239 Par 911 Y 1150 Cenote Casa Tortuga, Tulum, Mexico, 77774·View on map
$$$$
Overall Score
Needs improvement
5.0Needs improvement
Paid WiFi6.6
Breakfast5.0
Who stays here
Couples83%
Groups17%

Overview

Overall Score
Needs improvement
5.0Needs improvement
Paid WiFi6.6
Breakfast5.0
Who stays here
Couples83%
Groups17%

Adults-only 5-star hotel in Tulum with private pool villas and direct access to cycling routes

Accommodations

Zenote Sanctuary (Adults Only) offers spacious villas with private pools, a feature not commonly found in Tulum. Each guest room includes a private entrance, a garden-view patio, and a sitting area. All accommodations have tile or marble floors, a laptop safe, and a private bathroom with bathrobes.

Dining

The on-site restaurant serves à la carte and American breakfast options. Guests can order wine or champagne and have breakfast delivered to the room. The bar offers cocktails, and the property has a second restaurant, Cenote Buuts Ha, Restaurante #2.

Wellness & Activities

The hotel offers full-body, hand, head, couples, foot, neck, and back massages. A spa lounge and relaxation area are available, along with spa and wellness packages. Guests can use the outdoor swimming pool, sun deck, and public bath, and the property organizes walking tours and hiking.

Location & Services

Zenote Sanctuary (Adults Only) is located 6 miles from the Tulum Archeological Site and 37 miles from Aeropuerto de Playa del Carmen. The hotel provides a paid shuttle service, luggage storage, and a tour desk to organize local excursions. A 24-hour front desk, concierge, and room service are available to guests.

Outdoor & Recreation

The property has a year-round outdoor swimming pool with beach chairs, loungers, and umbrellas. Guests have direct access to cycling routes and hiking trails near the hotel. The sun deck and garden offer outdoor furniture for relaxation.

  • Accommodations: Villas with private pools and garden-view patios
  • Dining: À la carte and American breakfast, Cenote Buuts Ha restaurant
  • Wellness: Full-body, couples, and foot massages, spa lounge
  • Activities: Cycling routes, hiking, walking tours
  • Location: 6 miles from Tulum Archeological Site, 37 miles from Aeropuerto de Playa del Carmen
  • Services: Paid shuttle, tour desk, 24-hour front desk
Good to know
Check-in/Check-out
from 15:00-22:00
from 07:00-12:00
Building
Number of rooms:9
Former name
bh hotel & cenote tulum - adults only
Price calendar
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Facilities

Main facilities

Free Wi-Fi
Free parking
Baggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Shuttle

Paid shuttle service

Swimming pool

Outdoor swimming pool

Adults only

Sports & Fitness

  • Hiking
  • Cycling

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Public Bath

Room features

  • Air conditioning
  • Mini-bar
  • Patio
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries
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Essential information about Zenote Sanctuary (Adults Only) Hotel

💵 Lowest room price 113 US$
📏 Distance to center 6.8 mi
✈️ Distance to airport 34.4 mi
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Carr Tulum-Cancun Km 239 Par 911 Y 1150 Cenote Casa Tortuga, Tulum, Mexico, 77774
Address
The address has been copied.
Carr Tulum-Cancun Km 239 Par 911 Y 1150 Cenote Casa Tortuga, Tulum, Mexico, 77774
Map view
Carr Tulum-Cancun Km 239 Par 911 Y 1150 Cenote Casa Tortuga, Tulum, Mexico, 77774
  • City landmarks
  • Nearby
Cenote Tortugas
100 yd

Reviews of Zenote Sanctuary (Adults Only) Hotel

The essence·from guest reviews·past 2 years

We read 126 guest reviews so you don’t have to

One honest summary, pulled from every verified stay—no scrolling through hundreds of reviews.

Guests say: mixed—weigh the caveats
rated 4+
4.2/ 10
126 reviews
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Rooms and Guests2 Guests, 1 room